Refund policy

Returns

We want you and your pup to love your stocking. You may return unused items in their original condition within 14 days of delivery. To start a return, email us at cmaswonderland@gmail.com with your order number and we will send you return instructions. Return shipping costs are the customer's responsibility.

Once we receive and inspect your return, we will refund the purchase price to your original payment method. Please allow 5 to 10 business days for the refund to appear.

Damaged, defective or wrong items

If your stocking arrives damaged or defective, or you received the wrong breed, contact us within 14 days of delivery with your order number and a photo. We will send a free replacement or issue a full refund, including shipping. No return is needed.

Non-returnable items

Items that have been used, washed or damaged after delivery cannot be returned.

Cancellations

You can cancel your order free of charge until it has shipped.

Questions

Email us any time at cmaswonderland@gmail.com and we will be happy to help.