FAQ

Frequently Asked Questions

Ordering & Christmas delivery

When should I order to get my stockings before Christmas?
Please order by December 10 to receive your stockings in time for Christmas. Orders placed after that date are still welcome, but we can't guarantee delivery before the holidays.

Which payment methods do you accept?
We accept all major credit cards, Apple Pay, Google Pay and Shop Pay. All payments are processed securely through Shopify.

Shipping

How much is shipping?
Standard shipping is $4.99 for a single stocking. Shipping is free when you order 2 or more stockings.

How long does delivery take?
Standard shipping usually takes 3 to 5 business days once your order has shipped. During the busy holiday season, please allow a few extra days.

Do you ship outside the United States?
At the moment we only ship within the United States.

Discounts

Do you offer a discount for multiple stockings?
Yes! When you order 3 or more stockings, you automatically get 10% off at checkout. No code needed. It's perfect for multi-dog households and holiday gifting.

About the stockings

How big are the stockings?
Each stocking is approx. 18" tall and 11" wide, with plenty of room for treats, toys and Santa's surprises.

What are they made of?
Soft polyester suede with a matching suede hanging loop. The artwork is printed in full color on both sides.

How do I care for my stocking?
Machine washable. Lay flat or hang to dry.

My dog's breed isn't listed. What can I do?
Send us a message with your dog's breed. We use your requests to decide which breeds to add next.

Returns

Can I return my stocking?
Yes, you can return your order within 14 days of delivery. Please see our Refund Policy for all details.

Still have questions?

Email us at cmaswonderland@gmail.com and we'll get back to you as soon as possible.